Swiggy

Swiggy Instamart brings the convenience of quick commerce to 43 cities across India


Adds 6 new cities in the past week, expanding to a new city every 24 hours ahead of festive season
Swiggy Instamart will bring tens of thousands of products—from FMCGs and D2C brands to local favourites—right to consumers’ doorsteps in just 10 minutes

Bangalore, September 10, 2024 – As the festive season approaches, Swiggy Instamart, India’s pioneering quick commerce platform, is expanding its reach, bringing its total operational cities to 43. The quick commerce platform has launched in 11 new cities over the past two months, including Rajkot, Thrissur, Mangalore, Kanpur, Udaipur, Warangal, Salem, Amritsar, Bhopal, Varanasi and Ludhiana, introducing the convenience of quick commerce to many of these cities for the first time.

This expansion is part of Swiggy’s commitment to making everyday needs accessible and convenient for customers across India. While the densification of Swiggy Instamart’s store network in key metros and larger cities remains the dominant axis of expansion, these new markets are the flag-bearers of tomorrow’s growth. Consumers in these cities can now access a wide range of products- from daily essentials and groceries to electronics, toys, beauty items, and home & kitchen supplies – delivered in just 10 minutes, making meeting festive and everyday needs easier.

In addition to its growing reach, Swiggy Instamart is enhancing its offerings by partnering with local brands and vendors, ensuring that customers have access to products that resonate with their regional preferences. In Mangalore, for instance, customers can now find items from Narans Foods and Ideal Icecream on the platform. Similarly, in Bhopal, Top N Town Breads and Andaah are available, while Thrissur residents can shop for Milma Milk and Navua Bakers products.

Recent launches have demonstrated a strong uptake for quick commerce services in Tier 2 and 3 cities. A store in Mangalore set a new benchmark, reaching 1,000 orders in a single day faster than many larger metros. Thrissur has emerged as one of the fastest cities, delivering over 1,000 orders in just 4 minutes. In Bhopal, despite 40% of orders being delivered during rain over the past two weeks, the platform maintained 100% service availability.

“Users across India already recognize the convenience Swiggy provides,” said Amitesh Jha, CEO of Swiggy Instamart. “The enthusiastic demand from smaller towns and cities has been incredibly encouraging. Our expansion into these new locations marks a significant milestone, allowing even more people to experience the ease of having thousands of products—from everyday essentials to electronics and toys—delivered in just 10 minutes from both national and local brands.”

Swiggy Instamart plans to expand its service to more cities deepening its presence in tier 2 and 3 markets. To support this growth, Swiggy Instamart plans to expand its dark store network across existing and new cities, increasing its assortment to handle the rising demand and ensuring that every customer’s festive needs are met.

Swiggy Instamart has experienced a notable surge in demand during every festive season and occasion, reflecting an increasing preference for quick commerce among shoppers. This year, Swiggy Instamart is well-positioned to service this heightened demand, providing an expansive selection of products spanning multiple, all delivered within an impressive 10-minute window.

About Swiggy Instamart

Launched in August 2020, Swiggy Instamart is India’s pioneering quick commerce platform. Present in 43 cities, Swiggy Instamart uses Swiggy’s superior technology and dedicated delivery fleet to bring groceries and other daily essentials to the doorsteps of Indians in 10-15 minutes.

About Swiggy

Swiggy is India’s pioneering on-demand convenience platform, catering to millions of consumers each month. Founded in 2014, its mission is to elevate the quality of life for the urban consumer by offering unparalleled convenience. With an extensive footprint in food delivery, Swiggy Food collaborates with nearly 2 lakh restaurants across 600+ cities. Swiggy Instamart, its quick commerce platform operating in 43 cities, delivers groceries and other essentials across 20+ categories in 10-15 minutes. Fueled by a commitment to innovation, Swiggy continually incubates and integrates new services like Swiggy Dineout and Swiggy Genie into its multi-service app. Leveraging cutting-edge technology and Swiggy One, the country’s only membership program offering benefits across food, quick commerce, dining out, and pick-up and drop services, Swiggy aims to provide a superior experience to its consumers.

For more information, visit www.swiggy.com